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Frequently Asked Questions

  • Payment Information

    • What payment options do you accept?


      Bank Wire Transfer

      When you select this payment method during checkout, you will receive the instructions to make the payment via your bank which is necessary for us to complete and dispatch your order. Please do not forget to write your order number in the comments field.

      Bitcoin

      When you select this payment method during checkout, you will have to place your order and then you will be redirected to our Bitcoin payment page.

      Please note that you have to complete your payment within 1 hour otherwise your payment will fail and your order will be canceled.

      Western Union

      We do not accept payments to a persons name, however you can use WesternUnion.com* to make a payment into our Bank Account.

      After placing your order and selecting Bank Transfer as your payment option, go to WesterUnion.com and select 'Send Money Online'.
      Fill in the details that we provide and use your credit card (VISA, Mastercard) or direct online banking (Sofortbanking etc.) to complete the payment.

      Your payment will be then transfered directly into our Bank Account. Please note that this can take up to 1-3 business days for your payment to arrive.

      * WesternUnion.com does not offer this online payment method in all countries.

      MoneyGram

      We do not accept this payment method.

      Mastercard, Visa or any other creditcards

      We do not accept creditcard payments, however you can use WesternUnion.com* to make a payment into our Bank Account with your Creditcard.

      After placing your order and selecting Bank Transfer as your payment option, go to WesterUnion.com and select 'Send Money Online'.
      Fill in the details that we provide and use your credit card (VISA, Mastercard) to complete the payment.

      Your payment will be then transfered directly into our Bank Account. Please note that this can take up to 1-3 business days for your payment to arrive.

      * WesternUnion.com does not offer this online payment method in all countries.

      Cash in Mail

      We do not offer this shipping method at the moment.

    • What is Bitcoin?


      Click here for German, French or Italian

       

    • How do I get Bitcoin?


      First take a bit of time to find out how to get it and how you can use it to pay for your order.


      Getting started with Bitcoin https://bitcoin.org/en/getting-started This website shows you all the basics you need to know in different languages on how to get started with Bitcoin.


      Where to buy Bitcoin? http://howtobuybitcoins.info/ This website shows you where you can buy bitcoin with a company from your country in your own language with your own bank/creditcard.


      If you have any question regarding this payment method please let us know by creating a ticket via our customer support.